| One line summary |
ABBYY recognition Server 3 inconsistently gives an "Unknown error" error message when processing collection files.
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| Detailed description |
- Images are batch processed by ABBYY Recognition Server 3 using an XML ticketing API
- ABBYY inconsistently returns an "Unknown error" error message and the recognition (the creation of OCR output, searchable PDFs) fails to complete
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| Issue champion |
Matt Phillips |
| Possible approaches |
- The error could be caused by ABBYY Recognition Server 3 trying to copy collection files from its hotfolder before the copy to the hotfolder is complete. It may be possible to prevent this using rsync
- ABBYY SDK could be used to gain more verbose error reporting
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| Context |
University of Southampton Library Digitisation Unit Context |
| AQuA Solutions |
Finding solution to this issue is beyond the scope of AQuA |
| Collections |
BOPCRIS |