Remote technical support

h3. Monday 3 June: 

{color:#222222}{*}{+}How can I +{*}{color}{color:#222222}{*}{+}join{+}{*}{color}{color:#222222}{*}+ a WebEx meeting?+{*}{color}

{color:#222222}You can {color}{color:#222222}join{color}{color:#222222} WebEx meetings from the iCal email invitations you receive, or from the link above. When it's time to {color}{color:#222222}join{color}{color:#222222}, select the {color}{color:#222222}{*}Join{*}{color}{color:#222222}* the meeting{*}{color}{color:#222222} link in the email. If the meeting has not started, and it's not yet time to {color}{color:#222222}join{color}{color:#222222}, clicking the {color}{color:#222222}{*}Join{*}{color}{color:#222222}* the meeting{*}{color}{color:#222222} link will display the meeting space of that particular meeting, where you can access the agenda, meeting attachments, comments, and invitee list.{color}

{color:#222222}You can also {color}{color:#222222}join{color}{color:#222222} the meeting by selecting {color}{color:#222222}Join{color}{color:#222222} for the meeting that you want to {color}{color:#222222}join{color}{color:#222222} either in the {color}{color:#222222}{*}Upcoming Meetings{*}{color}{color:#222222} list or {color}{color:#222222}{*}Updates{*}{color}{color:#222222} list on your Home page or from your calendar list on the Meetings page.{color}

{color:#222222}If a meeting is password-protected, you are required to enter the meeting password to {color}{color:#222222}join{color}{color:#222222} the meeting; however, if you have a WebEx account, you can simply sign in to access and {color}{color:#222222}join{color}{color:#222222} the meeting without entering the meeting password.{color}

{color:#222222}{*}{+}What do I need to do when +{*}{color}{color:#222222}{*}{+}joining{+}{*}{color}{color:#222222}{*}+ a WebEx meeting for the first time?+{*}{color}

{color:#222222}{*}Windows{*}{color}

{color:#222222}If you plan to {color}{color:#222222}join{color}{color:#222222} the meeting using Internet Explorer, we recommend having ActiveX enabled. If you plan to {color}{color:#222222}join{color}{color:#222222} the meeting using Firefox or Chrome, we recommend having Java installed and enabled in your browser.{color}

{color:#222222}{*}Mac OS X{*}{color}

{color:#222222}Make sure that Java is installed and enabled in your browser. If you are using Safari, make sure that plugins are enabled as well.{color}

{color:#222222}There are some further tips about {color}{color:#222222}joining{color}{color:#222222} a meeting, including system requirements, here: {color}{color:#333333} {color}[https://www.webex.co.uk/login/join-meeting-tips|https://www.webex.co.uk/login/join-meeting-tips]{color:#222222}.{color}


{color:#222222}{*}{+}Do I need an account to +{*}{color}{color:#222222}{*}{+}join{+}{*}{color}{color:#222222}{*}+ a WebEx Meeting?+{*}{color}

{color:#222222}If you only wish to {color}{color:#222222}join{color}{color:#222222} a Cisco WebEx Meeting as an attendee, you do not need an account.{color}

{color:#222222}{*}{+}How can I get further technical support?+{*}{color}

{color:#222222}There is a list of phone numbers for Webex technical support at: {color}[https://support.webex.com/MyAccountWeb/supportPhoneNumbers.do?root=Contact|https://support.webex.com/MyAccountWeb/supportPhoneNumbers.do?root=Contact]{color:#222222}. {color}